Shipping Policy

Orders generally move into production after payment is confirmed. Production timing varies by product, selected options, customization, and current order volume. We do not state a fixed production period unless one is shown with your order.

Available delivery estimates are shown when you place an order where applicable. They are estimates rather than guaranteed arrival dates and can be affected by production status, carrier operations, destination access, weather, or other events outside our control.

Shipping costs, if applicable, are displayed before you complete checkout. Costs may vary with the delivery destination, selected shipping option, package size, and other order details.

When tracking is available for an order, we will provide the relevant tracking information after the shipment is handed to the carrier. Carrier updates may take time to appear after a label is created.

Please contact us promptly if a delivery address needs to change. We will assess whether a change is still possible, but we cannot guarantee updates after an order has entered production or been passed to a carrier.

Delivery can be delayed by events such as production constraints, carrier disruption, customs processing, severe weather, or an address issue. If you need help with an order that appears delayed, contact our support team with the order number.

If a package or its contents arrive damaged, keep the packaging where possible and send us photographs of the item and package. We will review the issue under our Refund Policy.

International availability, delivery methods, and import charges depend on the destination and the options presented at checkout. Any duties, taxes, or local requirements that apply to a delivery are handled as shown during checkout or as required by the destination.

For shipping help, please contact us.