Policies

Privacy Policy

Last updated August 2026

This policy explains how photoX handles information when you visit our site, customize a product, upload an image, or place an order.

01

Information we collect

We collect information you provide to us, such as your name, email address, delivery address, order details, and messages to our team. We also receive limited technical information when you use the site, including device, browser, and usage information.

02

How we use information

We use information to operate photoX, customize and fulfill orders, communicate about purchases and support requests, protect against fraud or misuse, and understand how the site can be improved.

03

Uploaded images

Your uploaded images are processed to provide the customization, preview, and print services you request. You retain ownership of your images. Please upload only images you own or have permission to use.

04

Cookies and analytics

We and our service providers may use cookies or similar technologies to keep the site working, remember preferences, measure site performance, and understand aggregate usage. Your browser settings may allow you to manage certain cookies.

05

Service providers

We may share the information needed to provide our service with providers that help us process payments, produce orders, deliver packages, host the site, or provide customer support. They may use that information only to perform their services for us.

06

Data retention

We keep information for as long as reasonably needed to provide the service, maintain our records, resolve issues, and meet applicable obligations. Image retention and deletion practices follow the operational policy in effect for the service.

07

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to particular processing. We will consider requests in accordance with applicable law.

08

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No online service or transmission can be guaranteed completely secure, so please use care when sharing information online.

09

Children's privacy

photoX is not intended for children where consent is required to use the service. If you believe a child has provided personal information without appropriate permission, please contact us so we can review the request.

10

Changes to this policy

We may update this policy when our practices or legal requirements change. The date above shows when it was last revised. Continued use of photoX after an update is subject to the revised policy.

11

Contact

For privacy questions or requests, please contact us.